FAQS

Where do you offer removals to and from?

We specialise in moves between Paris and London, London and Paris, London and Brussels, Brussels and London. But we’re always happy to quote for other destinations. As well as France, Belgium and the UK, we’ve undertaken removals between countries as varied as Wales, Scotland, Ireland, Germany, Belgium, Holland, Switzerland, Italy and Spain.

Why are your European door to door removals different?

 

With us you’re never just another number. Being a small family firm, we treat your prized possessions with care and respect – no rough handling, no breakages, no lost items and no hassle. So you don’t just save on money, you save on worry too.


Do you use subcontractors?

You’ll deal direct with the person who will actually carry out your move. No strangers or ‘moving co-ordinators’.


Do you offer a dedicated ‘personal’ service?

Yes, always on our dedicated MiniMoves. The same person will be accompany your belongings throughout your removal, right from your initial contact to delivery at your new home. And your belongings will be in our moving van from packing to delivery, with no reloading or storage in transit.


Do you handle commercial moves too?

Yes, we work with companies of all sizes, including France Telecom, British Airways, Societé Generale, Eurostar and Orange, as well as with individual professionals. You can find a full list on our clients and testimonials page


What crew and vehicles do you use?

We operate modern vehicles with skilful friendly drivers / removers dedicated to taking care of your move, with extra team members on hand as required. Our vehicles are fully equipped with international mobile telephones, satelite navigatio and tracking, plus all that’s needed to move your belongings safely and securely.


I live in a flat. Is that OK?

That’s fine. In Paris and Brussels and elsewhere, we can use exterior lifts to move large furniture into and out of flats.


What about security?

We take our commitment to you and your possessions very seriously. We never, ever leave our vehicles unattended unless they are fully secured and under surveillance. They are equipped with the latest security systems.


What does your quote cover?

The quote we give is the quote you pay. The only exceptions are if you change your requirements, or if external costs change, such as increased ferry fares or fuel taxes, in which case we may need to adjust your quote. Everything is itemised clearly so you can see exactly what you are paying for. We will guarantee our quote if you accept within seven days of us sending it, moving date unchanged.

Can you handle antiques, precious and special items?

Yes! Our crew has extensive experience with delicate and/or valuable items.


Do you offer temporary storage?

We can usually offer temporary or arrange long term storage.

What about insurance cover?
We ask for the insured value of your belongings up front on our quote form then include insurance in our quote, so you can rest easy. The insurance covers your belongings while they’re in our care and we’re also fully protected by comprehensive European breakdown and recovery insurance.


Do you offer any other removals services?

Why carry heavy luggage around stations or airports? We provide a door-to-door express baggage service between London, Paris, Brussels or beyond. A single suitcase or luggage for a whole group, we can deliver it the same day or the next day – your choice.  www.expressbaggages.com


Book your MiniMove

For more details, just visit our services page or get a free quote now

 

Dedicated removals service to and from London / Paris / Brussels